Returns

At NutrifyMD, we are committed to ensuring your satisfaction with your purchase. We understand that sometimes returns are necessary, and we want to make this process as smooth and straightforward as possible.

Our Commitment to You:

Easy Returns: If you're not completely satisfied with your purchase, you may return the item(s) within 30 days of the purchase date.

No Hassles: We respect your decision, and there's no need to provide a detailed explanation for your return. Your satisfaction is our priority.

Simple Process: Returning an item is easy. Follow these steps to initiate the returns process:
  • Contact our customer support team via our contact us page.
  • Provide your order number and a brief description of the reason for your return.
  • Our team will guide you on how to prepare and ship the item(s) back to us.
Fast Resolution: We understand the importance of your time. Once we receive the returned item(s), we will process your return within 5 business days. It may take a few additional business days for the refund to appear in your account, depending on your payment method.
    Supportive Customer Service: Our dedicated customer support team is available to assist you with any questions or concerns throughout the returns process.

      Exclusions:

      While we aim to make your returns experience as hassle-free as possible, please note the following exclusions:

      1. Shipping and handling fees are non-refundable.

        Additional Information:

        1. Please keep a copy of your purchase receipt or order number for reference when initiating a return.
        2. If you received a damaged or defective product, please contact our customer support team within 30 days of receiving the item. We will provide you with a replacement or a refund.
        3. If you have any questions or concerns about our returns process, please reach out to our customer support team. We are here to assist you.

            Thank you for choosing us as your trusted partner.